Data Protection Policy

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  1. The nature of the Personally Identifiable Information (PII) that we collect about you and how that information is used.
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  3. The nature, frequency and purpose of any disclosures of PII that we may make, including the types of persons or entities to which the disclosure may be made.
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  5. The period of time during which we maintain the PII
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  7. How you could access and correct any PII about yourself
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  9. The rights that cover you under the Law 1266 of 2008 of Habeas Data in Colombia.
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\In addition, you may purchase or use services and products provided by other companies that may be accessible through BICODE SAS receiving equipment. Please contact or visit the websites of such product and service providers to obtain copies of their privacy policies. If you have questions or concerns about this Policy or other matters, you may contact us by telephone at 5185325 in Bogotá, e-mail, or mail Privacy Policy of BICODE SAS, Autopista Norte # 97-50, Edificio Porto 100, Oficina 501, Bogotá -Colombia.

1. Types of information stored and how we store it:

\In discussing the information we store about our customers, suppliers, employees and visitors to our Web site, it is important to distinguish between two categories of information. We use the phrase "Customer information" as a broad and general way that refers to any information related to your service from BICODE SAS including Business Information and Web Site Information. These terms are defined in more detail in Section A.1.

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  • A) The following are specific types of Customer Information that we collect from customers and visitors to our website: \ÒCommercial InformationÓ means Personally Identifiable Information which enables a BICODE SAS business partner to fulfill your request to participate in a promotion, offer or transaction. From time to time BICODE SAS offers offers on your screen to purchase goods or services from us or third parties. Only if you use such opportunity to take advantage of the offer or carry out the transaction, we will store and send information, such as your name and address and your interest in a particular offer or transaction to the sponsor of the promotion or transaction. In addition to fulfilling your request, such merchant may also use your Business Information to send you other information in which you may be interested in a manner consistent with its own privacy policies. "Web Site Information" means information stored on our Web servers when you become a registered user of, or visit our Web site. If you are a customer and register your own websites to access your BICODE SAS account, we may store information you provide to us (including your email address) and use it in a manner consistent with this policy. Even if you are not a BICODE SAS customer, we may collect information about visitors to our Web site in the following ways: Cookies We use cookies for our Web sites for repeat visitors. These cookies remain on your computer and are automatically lifted when you visit us again at a later time. These cookies hold information only about the type of customer and frequently visited pages. Cookies do not store any other information. If you are uncomfortable with cookies, you can disable them on your computer. Disabling cookies may affect user functionality, but the design of the BICODE SAS Web site allows access to the vast majority of its functionality even with cookies disabled. Visitors who have disabled cookies, however, will not be able to use the personalized account management functions. Electronic Newsletters: If you keep subscribing to our electronic newsletters, BICODE SAS will keep your e-mail address on file. Aggregate Information: About Web Site Visitors BICODE SAS creates aggregate reports of visitors to our Web site to measure the performance of our site. These reports do not contain customer information. Linking to Other Web Sites, When you visit our Web site you will find various opportunities to link to third party sites. When you use such links the BICODE SAS Privacy Policy no longer applies. We recommend that you read the privacy policies of those websites.
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2. Types of information stored and how we store it

\We use Customer Information to provide our service to our customers and to better understand what our customers want so that we can continue to provide attractive Consulting Services, BI, Custom Development services at the best price. Specifically we use customer information for feedback purposes, editorial purposes, marketing, promotions, statistical purposes, for new product development and content enhancement, to verify the qualifications of prospective customers, to bill our service and other related business functions. It may help us recommend service alternatives, and better target advertising and other promotions to you in which you may be interested. In addition, we may use such information for surveys, measurement of Consulting Services, BI, Custom Development and other legitimate business reasons.

3. When We Share Customer Information with Third Parties

\We share customer information with third parties whenever necessary to conduct a legitimate business activity related to serving our customers including, but not limited to: Support Services: We share customer information with providers of bill processing, technical assistance, and other support services. We take reasonable steps to ensure the confidentiality of customer information and require them to adhere to this policy. Third Party Services: We share information with third parties in order to coordinate the collection of payment for services provided by such third parties to BICODE SAS customers. We take reasonable steps to ensure the confidentiality of customer information and require you to adhere to this policy. Affiliated Companies: We may share customer information with affiliated companies of BICODE SAS. If we decide to share information in this way we will require our affiliates to adhere to this policy. Marketing: We may share customer information, including information from purchases of Consulting Services, BI, Custom Development, with selected providers of Consulting Services, BI, Custom Development and other similar or different services to the business. These vendors may use such information to market products and services to you. We may provide Consulting Services, BI, Custom Development Information and any derived analytics to third parties including suppliers, advertisers, stations, research companies and other organizations. In addition to fulfilling your request, such party may use your Business Information to send you other information in which you may be interested consistent with their own privacy policies. Legal Requirement: We may share your information with third parties to comply with legal requirements or as permitted by law to protect our rights and property. For example, we may be required to disclose certain Customer, supplier and employee information in response to a subpoena or court order. In most cases where information is provided in response to a legal subpoena, we will provide you with prior notice of such subpoena or order so that you may challenge it in a court proceeding. Sale or Transfer of Business: We may share Customer, supplier and employee information with third parties in connection with the sale, transfer or other transfer of assets of our business. If we are acquired by another company, that company will take possession of the Customer, supplier and employee information held by us and will assume the rights and obligations regarding your Customer, supplier and employee information as described in this policy.

4. Your choices regarding our retention and use of Customer, Vendor and Employee Information

\The basic privacy preferences, to which you are hereby made aware if you do not request a change to them, allow us to store, use and disclose all Customer, employee and supplier information in ways that are consistent with this policy. You may choose to change your privacy preferences so that we may store your Information. You may also opt out of receiving communications from us based on your account information, promotions, services and/or other materials. If you so select, you should understand that we will not be able to send you information about any upcoming events, improvements or promotions about your BICODE SAS service. In any case we will store and use your Account Information (including your Service Information) and Diagnostic Information for legitimate business purposes. If you prefer that we do not share Customer Information with third parties, you may contact us by phone at 5185325 in Bogota, send us an emailelectrónicoservicioalcliente@bicode.co, or mail BICODE SAS Colombia Privacy Policy, Autopista Norte # 97-50, Edificio Porto 100, Office 501, Bogota - Colombia.

5. How Long We Keep Customer Information

\We maintain Customer Information for as long as we maintain a business relationship with you and beyond for related business activities. Once the information is no longer needed for our own purposes, we destroy the information unless there is an extraordinary request to preserve it.

6. Our Do Not Contact Policy

\From time to time we may contact you via postal mail, email or telephone to notify you about additional products and services that we or third parties may offer you. If you do not wish to be contacted please call us by telephone at 5185325 in Bogotá, send us an e-mail to servicioalcliente@bicode.co, or mail us Privacy Policy of BICODE SAS Colombia, Autopista Norte # 97-50, Edificio Porto 100, Oficina 501 Bogotá -Colombia.

7. How we protect the security of your information

\We take reasonable steps to protect your Customer Information by using security technologies and procedures that limit access to our databases as much as possible. However, no system is completely secure or error-free. We cannot offer to completely guarantee the security of your Customer Information.

8. Your access to information and your rights under the Federal Telecommunications Law.

\You may obtain access to the information we store about you and correct any errors in such information by contacting us during business hours at 5185325 in Bogotá, mailelectrónicoservicioalcliente@bicode.co, or postal mail Privacy Policy of BICODE SAS, Autopista Norte # 97-50, Edificio Porto 100, Office 501, Bogotá -Colombia. Law 1266 of 2008 and all Decrees modifying it of Habeas Data in Colombia regulates our practices concerning the storage and disclosure of personally identifiable information about you. If you believe that we have violated the provisions of the Law you may bring an action for damages, reasonable attorneys' fees and related costs. The Habeas Data Law 1266 of 2008 in Colombia regulates our practices regarding the storage and disclosure of personally identifiable information about you. If you believe that we have violated the provisions of the Law you may bring an action for damages, reasonable attorneys' fees and related costs.

9. Changes to this policy

\nNos reservamos el derecho de realizar cambios a la presente política en cualquier momento. Si hiciéramos algún cambio significativo en lo concerniente al almacenamiento o utilización de información de nuestros clientes, haremos notar en la página principal de nuestro sitio de Internet que nuestra política ha cambiado y podríamos tomar medidas adicionales razonables para notificarle la nueva política o la política revisada. En la mayoría de los casos trataremos de notificarle de alguna forma con al menos treinta (30) días de antemano a que el cambio o la nueva política entren en efecto. Comentarios o preguntas acerca de esta política pueden ser enviados al 5185325 en Bogotá o, enviarnos un correo electrónico a servicioalcliente@bicode.co, o correo postal Política de Privacidad de BICODE SAS, Autopista Norte # 97-50, Edificio Porto 100, Oficina 501, Bogotá – Colombia. Si desea consultar la Autoridad de Protección al Consumidor en Colombia por favor ingrese a www.sic.gov.co«}]}],»section_settings»:»»},»column_gIz7E»:{«id»:»column_gIz7E»,»main_content»:{«component»:»hc_space»,»id»:»KUjcs»,»css_classes»:»»,»custom_css_classes»:»»,»custom_css_styles»:»»,»size»:»»,»height»:»»}},»scripts»:{},»css»:{},»css_page»:»»,»template_setting»:{«settings»:{«id»:»settings»}},»template_setting_top»:{},»page_setting»:{«settings»:[«lock-mode-off»]}}